Terms of Service

1. Introduction

These Terms of Service govern the provision of web design and development services by Hall Web Design ("we", "us", "our") to you ("the client"). By engaging our services, you agree to these terms.

2. Scope of Work

The scope of each project will be agreed upon in writing before work begins. This includes deliverables, timelines, and any specific requirements. Any work outside the agreed scope may incur additional charges, which will be discussed and agreed upon before proceeding.

3. Pricing and Payment

• Prices are quoted in GBP and are exclusive of VAT unless otherwise stated.
• A deposit of 50% is required before work begins, with the remaining balance due upon project completion.
• Payment is due within 14 days of invoice date.
• Late payments may incur interest at 8% above the Bank of England base rate, as permitted under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Revisions

Each project tier includes a specified number of revision rounds as outlined in our pricing. Additional revisions beyond the included rounds will be charged at an agreed hourly rate.

5. Intellectual Property

• Upon full payment, the client receives ownership of the final website design and custom code created specifically for their project.
• We retain the right to use the work in our portfolio and for promotional purposes.
• Third-party assets (fonts, stock images, plugins) remain subject to their respective licences.
• We retain ownership of any reusable code libraries, frameworks, or tools developed independently of the project.

6. Client Responsibilities

The client agrees to:

• Provide all necessary content, images, and information in a timely manner.
• Respond to feedback requests and approve deliverables within a reasonable timeframe.
• Ensure that any content provided does not infringe on third-party rights.

7. Support and Maintenance

Post-launch support is included as specified in the chosen project tier. After the support period ends, ongoing maintenance is available as a separate service at the rates listed on our pricing page.

8. Limitation of Liability

To the fullest extent permitted by law, Hall Web Design shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or the websites we create. Our total liability shall not exceed the total amount paid by the client for the specific project in question.

9. Cancellation

Either party may cancel a project with written notice. If the client cancels after work has begun, payment is due for all work completed up to the point of cancellation. The initial deposit is non-refundable.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of any changes.